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Onboarding

CSV Export delivers meter readings and consumption data from the Utopi platform to your systems via FTP/SFTP. This is ideal for integration with billing providers, energy management platforms, or ESG reporting tools.

Overview

Utopi exports meter data in CSV format, delivered nightly to an FTP/SFTP location you provide. Exports can include space-level meter readings (typically the last reading per day for each meter) or aggregated daily consumption at building or site level, depending on your requirements.

Prerequisites

Before onboarding can begin, please ensure the following:

  • Data export requirements have been agreed with Utopi.
  • You can provide a technical contact (name and email address) for integration communications.
  • You can confirm which sites, buildings, and meter types should be included in the export.
  • You can provide your FTP/SFTP connection details (host, directory, and credentials).
  • You can confirm your preferred data format and granularity.

Onboarding steps

This section outlines the step-by-step onboarding journey, including what Utopi will provide and what we expect from you at each stage.

StepUtopiCustomer
Submit requestContact your Utopi representative or email support with your request. Provide technical contact details.
Confirm requirementsSpecify sites, buildings, meter types, data granularity (space-level, building-level, or site-level), and export frequency.
Provide FTP/SFTP detailsSupply FTP/SFTP host, directory path, username, and password. Confirm any IP allowlisting requirements on your side.
Review formatShare example export file for review. Confirm format meets your requirements.Review example file and confirm compatibility with your systems.
Configure exportConfigure export job with agreed parameters and schedule.
Test deliveryDeliver test export file to your FTP/SFTP location.Verify file received and data can be processed by your systems.
Go liveEnable nightly scheduled exports.Begin consuming export files.

Next steps